Privacy Policy
How we handle your data
1. Information we collect
We collect information you provide directly, including:
- account and profile information, such as your name and email address;
- workspace, billing, and support information;
- content you add to Testlore AI, such as test cases, prompts, tickets, code, and integration data; and
- technical and usage information, such as device, browser, IP address, pages used, and error logs.
2. How we use information
We use information to provide and maintain the service, authenticate users, process payments, support customers, prevent misuse, improve reliability, and meet legal obligations. We process prompts and work context only as needed to provide requested AI features; we do not use that content to train AI models.
3. How we share information
We share information with service providers that help us run Testlore AI, such as hosting, authentication, payment, analytics, and AI providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction. We do not sell personal information.
4. Data retention and security
We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational measures to protect data, but no method of transmission or storage is completely secure.
5. Your choices and rights
You can update certain account information in the product. Depending on where you live, you may have rights to request access, correction, deletion, restriction, or portability of your personal data, or to object to certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.
6. International transfers
Your information may be processed in countries other than the one where you live. Where required, we use appropriate safeguards for those transfers.
7. Children
Testlore AI is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us.
8. Changes and contact
We may update this policy from time to time and will post the new version on this page. For privacy questions or requests, email pujols.fr@gmail.com.